Thread: All About the Coach Outlets

Some outlet FAQs

1. Where is the Coach outlet nearest me?

You can locate the outlet nearest you by going to Welcome To Outlet Bound - Online Guide To Factory Outlet Stores & Outlet Centers and typing in "Coach" under the store. It will list every Coach outlet in the US and from there you can figure out which one is most convenient to visit for you.

2. Is the item I'm interested in at the Coach outlet right now?

Merchandise can change on a daily basis so your best bet is to CALL the store and ask! The SAs are usually very informed and up to date about their inventory so don't hesitate to ask. Have the style number of the purse you're interested in ready to speed up the process!

3. Can they hold merchandise for me?

Yes, if you just want to reserve an item to be able to look at it in store call and ask them to put it on hold. The hold period is 48 hours. Or if you're sure you want the item you can buy it on the phone and have them hold it at the store for you until you can go pick it up. They will hold the item in the store for up to 2 weeks for you this way.

4. Can I call a Coach outlet and have them ship the item to my house?

Yes, but you'll have to pay full retail price for the item.

5. Are all Coach outlet bags made specifically for the factory store?

No. Some are made only for the outlets and others come directly from the boutiques. Once a boutique gets a new floor set the old items get sent out to the outlets.

6. Are items in the Coach Factory stores substantially cheaper than in the boutiques?

Depending on the item you want you can get anywhere from a 20-75% discount off the MSRP. Look for the clearance shelf for especially good deals because you can take an extra 20-40% off items located there.

7. Are items in the Factory stores of lesser quality than original Coach bags?

Not really. Items in the factory store are just as high quality as Coach bags from the boutique. The only difference is that some pieces may have been handled more or have been sitting on the shelf for a long time so make sure to inspect your bag thoroughly before buying it. The only real notable difference between outlet and boutique pieces is that a small little circle (looks like a target sign) is embossed on the Coach creed of outlet pieces.

8. What items do Coach outlets not carry?

Shoes and watches (With the exception of the San Marcos, TX outlet which carries watches).


9. How long does it take for an item from the boutique to get to the factory stores?

A great way of checking is to go on Coach Leather Goods and see if the item you want is still on the website. If it's not on the site anymore, chances are it's at the outlet (so call and see if it is!) Outlets usually get new shipments at the beginning of each month so go early to get all the good stuff!

10. Can I use merchandise credit from a Coach boutique at an outlet (or vice versa)?

Yes! =D

11. Can I return outlet purchases to a boutique (or vice versa)?

Yes, but be advised that outlet purchases returned to a boutique will only get store credit.

TIPS and TRICKS for making an outlet visit work for you!

1) If you know you REALLY want a bag, call ahead and have them put it on hold for you! (The hold period is 48 hours). I can't emphasize how much good calling an outlet will do you.. so please don't hesitate to pick up the phone and give them a call!

2) If you see something you like, GRAB IT. You can ALWAYS put it back later if you don't want it. A lot of times while you're thinking about a bag someone else will just snatch it up! So always HOLD the bag and then think! Nothing is worse than having your dream bag snagged by someone else while you're debating the purchase!

3) Make two or three rounds around the store. Make sure you look at every piece and its price tag.. sometimes a great deal is hidden! So be sure and look hard!

4) Make sure you have atleast an hour or so to shop!! Outlet shopping isn't meant to be hurried!

THE LAS VEGAS OUTLET

This seems like one of the more popular outlets so I figured I'd compile all our knowledge on that too!

Q: Are there 2 outlets in Vegas? Where are they?
A: There is one outlet that's officially in Las Vegas - Chelsea Premium Outlets. This one is closer to the strip with all the huge hotels (Caesar's, Bellagio, Stratosphere, etc.) It's about a 10-15 min. cab ride there ($10 if you're coming from the Stratosphere, $15 from Bellagio). The other one Fashion Outlet Las Vegas is a little further away from the strip and located in Primm, NV. It's about a 30 min. ride and you can catch a shuttle there from the MGM grand. I believe it's $12 for a round trip (with a coupon which you can find on the Fashion Outlets site linked above).

Q: Is one outlet better than the other?
A: Most people have been saying Premium has a better selection.. and if you're travelling with a ton of people it's cheaper to get there and back.

Q: What will I find at the Premium Outlet?
A: LOTS of signature pieces if you like them.. along with some great leather pieces too! You'll also find tons of wristlets, wallets, scarves, belts, keyfobs, some jackets/raincoats, and a lot of "last season" merchandise at great prices. You will NOT find shoes or watches though =(

Q: When should I go there?
A: Early in the morning during a weekday is probably your BEST option. If that's not possible, just go early on the weekends (and by early I mean when it opens.. go before 12PM for sure!). It's often a madhouse inside the store and the line is REALLY long. Also keep in mind that there will be tons of ladies grabbing and snatching things left and right. This is where you REALLY REALLY want to hold on to a bag if you're even *remotely* considering buying it.

Q: Any other tips or tricks to make the visit more worthwhile?
A: Don't forget to go the outlet websites and sign up to be a VIP shopper!! It's completely FREE and you will get a book of extra coupons if you go to the welcome desk and show the print out you get when you register!! At the Fashion Outlet in Primm you also get special discounts for being an AAA member so be sure and ask! These coupon booklets don't include Coach, but you'll get some great discounts at other stores too

Outlets that carry signature:

Some outlets will carry mostly leather and they get in signature pieces once in a while. Others carry both. Here is a list of the outlets that we know carry signature. If you know anymore please let me know and I'll add it in (for the sake or organization/neatness LOL)

~ Clinton, CT
~ Destin, FL
~ Ellington, FL
~ Orlando, FL
~ Dawsonville, GA
~ Tuscola, IL
~ Fremont, IN
~ Edinburg, IN
~ Lee, MA
~ Freeport, MI
~ Howell, MI
~ West Branch, MI
~ Osage Beach, MO
~ Tilton, NH
~ Atlantic City, NJ
~ Las Vegas, NV (both locations)
~ Central Valley, NY (Woodbury Commons)
~ Lake George, NY
~ Niagra Falls, NY
~ Jeffersonville, OH
~ Grove City, PA
~ Lancaster, PA
~ Reading, PA
~ Gaffney, SC
~ Myrtle Beach, SC
~ Sevierville, TN
~ Lebanon, TN
~ Round Rock, TX
~ San Marcos, TX
~ Leesburg, VA

Mainly Leather outlets

These outlets have mainly leather products and accessories. They may have signature bags occasionally. Please let me know if you know of more stores and I'll add them in!

~ Cabazon, CA
~ Gilroy, CA
~ Sunrise, FL
~ Kittery, MI
~ Albertville, MN
~ Pleasant Prairie, WI

Outlet Sales!

At certain times of the year you can get even more fabulous prices at the Coach outlets bc of sales! Here's a list of times when Coach runs sales at their outlets!

- The day after Thanksgiving
- The fourth of July
- Presidents Day

Don't forget the president's day sale!!!!

Also Wrentham, MA has been carrying more signature lately.

Jeffersonville, OH has signature! They also have watches - but never shoes or sunglasses.

Williamsburg, VA is Siggie and Leather. They also have watches, but no shoes or sunnies. (They are expanding, so I'm assuming they'll add sunnies and lots more men's stuff).

Oh and never hesitate to ask if they have something in the back, because they have said before that they have like 2 times the amount in the back that they have on the floor.

Sunrise, FL (by Ft. Lauderdale) is leather only, unless someone returns something.

Myrtle Beach SC has signature and leather but no shoes watches or sunnies that I have seen

Thanks girls!! I edited all of those in there!

Thanks ladies! I added both!

Sparkles, add these please!

Freeport, Maine carries both sig and leather.

Kittery, Maine carries mostly leather, but some of the time has sig as well.

Gilroy, CA has mainly leather, but it's huge and awesome!!